Cancellation & Refund Policy

This policy sets out how cancellations, no-shows, and refunds are handled for reservations at Rose's Table. It should be read together with our Booking Terms & Conditions.

All reservations require a R200 per person deposit to be confirmed. This deposit is deducted from your final restaurant bill and is not an additional charge.

Cancellations

Reservations may be cancelled up to 48 hours before the scheduled booking.

Where possible, we encourage guests to transfer their reservation to another available date rather than cancel. Subject to availability, your deposit may be transferred to a new reservation date.

All transferred bookings are subject to availability and will only be confirmed once written confirmation has been sent by Rose's Table via email and the reservation has been updated on our online booking platform.

Cancellations made within 48 hours of the reservation will result in the deposit being forfeited unless otherwise agreed by management.

No-Shows

Guests who do not arrive for their reservation and have not contacted the restaurant beforehand will forfeit their deposit.

Refunds

Where a refund is applicable, it will be processed to the original payment method within 5–10 business days, depending on your financial institution.

Restaurant Cancellation

In the unlikely event that Rose's Table is required to cancel a reservation due to circumstances beyond our control, guests will be offered either a full refund of their deposit or the opportunity to transfer their reservation to another available date.